Post Number: 74
|Posted on Wednesday, April 06, 2016 - 12:08 am: |
When requesting help by email
it is essential that you provide some details for us to trace your profile or on-line messages.
Members should quote their Username and preferably write from the email address registered in their profile.
Guests should refer to the message they have posted, the page the message is on, it's date and the username they have used.
We have outstanding some enquiries that include no Username and have been sent from an email address which is not associated with any registered member.
We also have outstanding a query from an email address that is rejected as not existing so - to everyone - ensure that you send any enquiry from a email address which is correct and is set to receive replies from all Internet Service Providers.
If your email address is incorrect then you will not get a reply